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Home » Customer Relationship Mgmt.

Articles Tagged with ''Customer Relationship Mgmt.''

Dorman Products Transforms Its Demand-Planning Process

April 16, 2012
SupplyChainBrain
With sales of roughly half a billion dollars, Dorman Products is one of the world's leading manufacturers of automotive parts for the aftermarket, selling more than 100,000 distinct products. The company has experienced sharp growth over the past four years, says director of corporate forecasting Donald H. Mitchell. Recently, it saw the need to transform its demand-planning process, in order to create "a more transparent environment."
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03.12.cover 01

The Challenge of Lean Collaboration for OEMs, Contract Manufacturers

April 16, 2012
SupplyChainBrain
A conversation with Jay Hollenbeck, director of business solutions with Flextronics.
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One Network Enterprises Expands Market Presence into Africa

April 12, 2012
One Network Enterprises
One Network Enterprises, a U.S.-based provider of technology to enable supply-chain collaboration, has expanded its market presence into Africa.
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Carrier Transicold Offers 'Next-Generation' Trailer Reefer Technology

April 12, 2012
Carrier Transicold
Carrier Transicold, a supplier of systems for maintaining temperature controls during shipping, has developed "next-generation" trailer refrigeration technology.
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JDA Software Group Opens Its First Office in Russia

April 11, 2012
JDA Software Group Inc.
JDA Software Group Inc. has opened its first office in the Russian Federation.
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Vistaar Issues Update of Price-Management Tool for Alcoholic-Beverage Industry

April 11, 2012
Vistaar Technologies Inc.
Vistaar Technologies Inc., a provider of price-management software, has made available version 1.5 of its Distribution Price Management application for alcoholic-beverage companies.
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IAS Enhances Business Intelligence for Managing 'Big Data'

April 11, 2012
International Asset Systems
International Asset Systems has released a new set of business-intelligence modules that were designed to improve the ability of users to view and analyze the "big data" generated by everyday equipment repair and dispatch operations.
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Few Users Seem Happy with Their Sales Force Automation Analytics Software, Study Finds

April 9, 2012
Birst Inc.
A mere 19 percent of users are "satisfied" or "very satisfied" with their current solution for sales force automation (SFA) analytics and more than four-fifths must augment the built-in analytic capabilities with additional tools to address their analytic needs, according to a survey conducted for Birst Inc., provider of business analytics.
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The S&OP Journey of PG&E

April 9, 2012
SupplyChainBrain
Gas and electric utilities may have a number of unique operating characteristics, but they share with other industries the need to emphasize customer service, operate safely, create a reliable supply chain and reward shareholders. PG&E's pursuit of those goals led it to integrate formal sales and operations planning (S&OP) into the organization.
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ALK Releases New Version of CoPilot Truck Navigation Aid

April 9, 2012
ALK Technologies
ALK Technologies Inc. is offering a new version of CoPilot Truck, its vehicle-specific GPS navigation aid for professional drivers.
Read More
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