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Home » Customer Relationship Mgmt.

Articles Tagged with ''Customer Relationship Mgmt.''

ALK Releases New Version of CoPilot Truck Navigation Aid

April 9, 2012
ALK Technologies
ALK Technologies Inc. is offering a new version of CoPilot Truck, its vehicle-specific GPS navigation aid for professional drivers.
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An Introduction to Portfolio Planning

April 2, 2012
SupplyChainBrain
Most companies go through some form of portfolio planning, whether they use that term or not, says Eric Symon, principal with Digital Tempus. He defines it as a strategic effort to determine "what products you're going to sell to whom, and what businesses you're going to invest in." The model can help businesses to understand which products are growing in demand, and which need to be phased out.
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Webgistix Debuts App for Managing Freight from Midsized E-Commerce Retailers

March 29, 2012
Webgistix Corp.
Webgistix Corp. has unveiled SmartFreight, a package of software and services aimed at mid-sized electronic-commerce retailers.
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LeanLogistics Issues New Version of On-Demand TMS Application

March 27, 2012
LeanLogistics
LeanLogistics, a vendor of transportation-management system (TMS) software, is releasing version 12.1.0. of its On-Demand TMS package.
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Apple's Supply Chain: Truth, Lies and Corporate Image

March 26, 2012
Robert J. Bowman, SupplyChainBrain
One night last January, Mark Shields was home in his kitchen making hummus, listening to This American Life, WBEZ's popular syndicated radio show. He was streaming the podcast on his Mac laptop via Apple's AirPort technology, which turned out to be an appropriate platform for listening to the episode, given that the subject was Apple itself.
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Supply Chain Collaboration: A 21st-Century Revival

March 26, 2012
SupplyChainBrain
There has been a recent renewal of interest in collaboration among supply-chain partners, according to Ann Grackin, chief executive officer of ChainLink Research. Reasons include a greater reliance on outsourcing and the general trend of globalization of trade. Yet another element is the desire to draw on sophisticated technology, including video, teleconferencing and social networks, to link all players throughout the chain. With such factors in mind, says Grackin, "you need working relationships with trading partners to be successful."
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Zonar Unveils Fuel-Based GPS Tracking Technology

March 23, 2012
Zonar Systems
Zonar Systems has added fuel as an additional dimension to its suite of tools for electronic fleet inspection, tracking and operations management. Up to now, Zonar's vehicle telematics platforms have utilized four dimensions - latitude, longitude, time and odometer - of global positioning system (GPS) reporting.
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The Cloud and the Supply Chain

March 21, 2012
SupplyChainBrain
The "cloud" can be a difficult concept to grasp, given the various definitions it has been assigned by software vendors and users. Greg Johnsen, executive vice president of marketing and sales with GT Nexus, calls it "an information replica of the physical supply chain." Cloud-based technology provides one place where managers can go to monitor critical supply-chain events. When an element is updated, "everybody gets the information."
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ToolsGroup Offers Outsourced Service for Optimizing Inventory Targets

March 20, 2012
ToolsGroup
ToolsGroup, a vendor of supply-chain planning software, has created an outsourced service which feeds optimized inventory targets to customers.
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Using CRM Data to Defend Against Customer Lawsuits

March 12, 2012
Storefront Backtalk
If a customer slips and falls in a large box store and then decides to sue the store, it would certainly be appropriate for the retailer to examine the videotapes relating to the slip and fall, see whether the customer did - in fact - fall, observe how that person was behaving before the fall and afterward, and determine what the condition of the floor was at the time of the incident.
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