Irv Grossman, vice president of the Supply Chain Operations Practice of Chainalytics, offers guidance on how companies can stop thinking of reverse logistics as an inevitable burden, and begin approaching it strategically.
Nearly two-thirds of businesses (61 percent) surveyed in North America and Europe recognize that the post-holiday period represents the most challenging time of the year due to the high numbers of returns, according to an Intermec study. Yet despite this, more than half (52 percent) of distribution center managers admit they don't have the appropriate processes and tools in place to determine if returned goods should be discarded, returned to vendor or moved quickly back into inventory.
A survey by ShopRunner, which brings together a network of retailers to deliver shopping services, found that consumers are not concerned solely about free shipping on purchases, but free return shipping is increasingly at the forefront of their needs.
Ryder System Inc. has created a mobile application of RydeSmart 3.0, its onboard telemetrics system for tracking truck fleets, for the iPhone and iPad.
Kewill, a specialist in software for managing global trade and logistics, has released version 6.2.2 of Kewill Logistics, the company's transportation, warehouse and freight-management suite.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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