Reverse Logistics

Unlocking the Value in Product Returns

August 7, 2012

There are many opportunities to recapture value from returned products and, in the process, strengthen customer relations, says Jeff Jorgensen, vice president of supply chain execution at Spinnaker, a global supply chain and execution company.

Unlocking the Value in Product Returns

July 31, 2012

Jeff Jorgensen, Vice President-Supply Chain Execution, Spinnaker

How J&J Is Introducing "Lean" into the Supply Chain

July 31, 2012

Rick Desmarais, Director of the Supply Chain, MD&D, Johnson & Johnson

Drivers of Logistics Value

July 31, 2012

Herb Shear, CEO, GENCO ATC

Aljex Software Seeks Beta Testers for Software Improvements

July 25, 2012

Aljex Software Inc.

Aljex Software Inc., a vendor of software and systems for third-party logistics providers and carriers, is offering free accounts to carriers and brokers willing to serve as beta testers for software improvements.

Open or Closed Supply Chains: Which Way to Go?

July 23, 2012

Robert J. Bowman, SupplyChainBrain

Supply chains are just as susceptible to faddish behavior as anything else. We're social animals, so we tend to follow the crowd - especially if we believe that the crowd has a competitive edge. That's why so many companies flocked to China over the last couple of decades, in search of ever-cheaper sources of production. Or why outsourcing became such a hot trend over that same period of time.

A Leader in Teleconferencing Fine-Tunes Its Critical Parts Operation

July 6, 2012

SupplyChainBrain

Polycom Inc. turns to a specialist in expedited logistics, to ensure rapid turnaround of defective and spare parts in its reverse-logistics chain.

Integrating Your Cold-Chain Management Systems

July 6, 2012

SupplyChainBrain

It's common practice for companies to view cold-chain management systems for pharmaceutical and bio-technology products as point solutions, whether related to packaging, training or carrier services, says Gary M. Hutchinson, president of Modality Solutions. Integration of all those elements, however, results in a "much more holistic system," he says. "You maintain product quality all the way from manufacturer to point of use. Until you integrate it into one system, you're not tackling it properly."

Webgistix Integrates Electronic Shopping Cart With SmartFill Order-Fulfillment Platform

June 21, 2012

Webgistix Corp.

Webgistix Corp., a provider of order-fulfillment technology for electronic commerce, has integrated its SmartFill platform with the online shopping cart of BigCommerce. As a result, the vendor said, retailers can build online stores in BigCommerce environments with two-day ground delivery of e-commerce orders to more than 98 percent of U.S. consumers.

The Realities of Reverse Logistics

June 15, 2012

Irv Grossman, Vice President, Chainalytics

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.