Reverse Logistics

Repeat Business Threatened by Faulty Delivery and Returns Process, Survey Finds

January 21, 2013

Research released by Voxware indicates two thirds of consumers return online or phone purchases because of retailer error - usually delivering an item in the wrong size or color - and repeat business suffers as a result. On top of that, the returns process is flawed in many cases.

The State of the Healthcare Supply Chain

January 18, 2013

SupplyChainBrain

Eric O'Daffer, research director with Gartner, joins us for an update on the major issues affecting the healthcare supply chain, including the potential impact of healthcare reform.

BNSF Logistics Acquires Canada's Albacor Shipping Inc.

January 17, 2013

BNSF Logistics LLC

BNSF Logistics LLC, a multimodal transportation and third-party logistics services provider, has acquired Albacor Shipping, Inc., a global project and general cargo services entity based in Toronto, Canada.

GENCO Rebrands Company Name Following Merger With ATC

January 15, 2013

Genco

GENCO ATC, the product of a merger in 2010 between GENCO and ATC Technology Corp., is being rebranded under the GENCO name alone.

Got Cash? Why Not Spend Some on Your Suppliers?

January 14, 2013

Robert J. Bowman, SupplyChainBrain

As if corporations didn't have enough money sitting idle in their accounts today - now we learn that they've been borrowing aggressively, spurred on by record-low interest rates.

Ordoro, Bigcommerce Partner to Offer Drop-Shipping to eTailers

January 9, 2013

Bigcommerce

Ordoro has teamed up with Bigcommerce to provide online retailers with the ability to drop-ship orders to customers. Ordoro is an electronic-commerce application which helps merchants to streamline their back-office operations.

Wynright Introduces Tracking Tool for Returned Inventory in D.C.s

January 8, 2013

Wynright Corp.

Wynright Corp., a vendor of intelligent material-handling systems, has introduced Visual Sort, a tool that allows for the tracking and restocking of returned inventory in distribution centers.

The Realities of Reverse Logistics

January 7, 2013

SupplyChainBrain

Irv Grossman, vice president of the Supply Chain Operations Practice of Chainalytics, offers guidance on how companies can stop thinking of reverse logistics as an inevitable burden, and begin approaching it strategically.

More Than Half of DC Managers Not Prepared to Handle Post-Holiday Returns, Study Says

January 3, 2013

Intermec

Nearly two-thirds of businesses (61 percent) surveyed in North America and Europe recognize that the post-holiday period represents the most challenging time of the year due to the high numbers of returns, according to an Intermec study. Yet despite this, more than half (52 percent) of distribution center managers admit they don't have the appropriate processes and tools in place to determine if returned goods should be discarded, returned to vendor or moved quickly back into inventory.

The Critical Challenges of High-Tech Supply Chains

January 2, 2013

Perry Santia, Senior Vice President, Genpact

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.