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Reverse Logistics

A group of packages with red bar codes hovering above each one

U.S. Online Retailers Lose Billions to Returns Fraud in 2023

May 30, 2024
SupplyChainBrain

Claims and appeasement fraud surged by 1.5% year-over-year in 2023, with retailers estimating that 10.5% of all return claims were fraudulent.


Read More
A hand holding up a digital rendering of a shopping cart

Report: As E-Commerce Surges, Merchants Need to Fortify Supply Chains

May 23, 2024
SupplyChainBrain

Over the last year, 73% or merchants saw impacts to their businesses from international shipping problems such as delays, damaged products or theft.


Read More
SEVERAL PACKAGES AND A SCANNER SIT ON A CLUTTERED TABLE WITH SHELVES FULL OF PACKAGES IN THE BACKGROUND.

Descartes: Online Consumers Frustrated With Frequent Delivery Problems

May 8, 2024
SupplyChainBrain

Out of 8,000 consumers surveyed, 63% said they took some sort of negative action after encountering delivery problems.


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Four Reasons Data Builds a Circular Supply Chain

May 6, 2024
Vivian Tai, Director of Innovation, GS1 US

Navigating a linear supply chain is like driving down a one-way, dead-end street — movement is forced down a singular path and there’s only one place to go: the garbage. 


Read More

Returns and Sustainability: A Report

May 6, 2024
Sender Shamiss, CEO, GoTRG

The goTRG & SupplyChainBrain Retail Returns Sustainability Report 2024 presents insights from our co-branded survey exploring the evolving landscape of sustainable practices within the retail industry.


Read More
A person typing on a laptop
THINK TANK

How Supply Chains Can Support Second-Hand eCommerce

March 28, 2024
Chester Avey, SCB Contributor

Second-hand e-commerce has witnessed something of a boom period in recent years, fueled largely by changing consumer attitudes towards affordability, longevity, sustainability, and effectiveness.


Read More
A MAN APPLIES PACKING TAPE TO A BROWN CARDBOARD BOX IN A LIVING ROOM OR OFFICE

Most U.S. Shoppers Want Sustainable Returns, Says New Survey

March 15, 2024
SupplyChainBrain

New research shows that 55% of shoppers surveyed say they’re more loyal to brands with sustainable returns.


Read More
AN ELECTRIC TRUCK CHARGES AT A CHARGING STATION

USDOT Unveils Plan to Decarbonize Freight Transportation Across the Country

March 13, 2024
SupplyChainBrain

The USDOT plans to roll out a nationwide charging infrastructure for zero emission freight vehicles over the next two decades.


Read More
A SMALL SHOPPING CART WITH TWO BOXES SITS ON TOP OF AN OPEN LAPTOP THAT IS OPEN TO A SHOPPING WEBSITE.
THINK TANK

Three Benefits of Channel-Free Logistics

February 29, 2024
Bill Thayer, SCB Contributor

Channel-free logistics connects existing infrastructure to simplify the whole order-to-delivery process, encouraging circularity and sustainability, maximizing profits and streamlining operations overall.  


Read More
A PRINTER PRODUCES A LABEL
THINK TANK

Advances in Thin Film Printed Electronics Enable Active Tracking and Automated Visibility

February 29, 2024
Brian Krejcarek, SCB Contributor

Thin film electronics is a rapidly evolving technology that has the potential to revolutionize supply chains and shipping as well as other industries.


Read More
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Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.

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