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Reverse Logistics

A SMALL WHITE BOX WITH RED WRAPPING ON IT SITS NEXT TO A CREDIT CARD. BOTH ITEMS ARE RESTING ON TOP OF A LAPTOP.
THINK TANK

Navigating the Holiday Season: Managing High Retail Return Rates

December 19, 2023
Steve Rop, SCB Contributor

By adapting their strategies, leveraging technology, and embracing innovative concepts like "keep it" returns and buy-online-return-in-store (BORIS) incentives, retailers can better manage the influx of returned items.


Read More
A MAN APPLIES PACKING TAPE TO A BROWN CARDBOARD BOX IN A LIVING ROOM OR OFFICE
THINK TANK

How Apparel and Retail Companies Are Implementing Intelligent Returns

December 5, 2023
Ana Friedlander, SCB Contributor

With the help of data analysis and intelligent systems, companies are able to more efficiently manage product returns, repairs, recycling and other processes



Read More
THE ENTRANCE TO A COMPLEX HAS A BRICK MEDIAN SITTING ON A PATCH OF GRASS WITH THE TYSON LOGO ON IT.

Tyson Recalls 15 Tons of Chicken Nuggets After Metal Pieces Found

November 6, 2023
SupplyChainBrain

The Fun Nuggets being recalled were produced at one U.S. facility and shipped to distributors in nine U.S. states.


Read More
pavan-mahtani (1).jpg

Watch: Solving the Tricky Problem of Returns

October 4, 2023
Robert J. Bowman, SupplyChainBrain

Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.


Read More
A WOMAN IN HER LIVING ROOM GESTURES IN DISMAY ON THE PHONE OVER AN OPEN SHIPPING BOX
THINK TANK

Using Artificial Intelligence for Returns Management

September 26, 2023
Erhan Musaoglu, SCB Contributor

In order fulfillment and many other supply chain functions, artificial intelligence is now an indispensable asset in improving the quality and efficiency of returns for high-volume direct-to-consumer operations.


Read More
AN OUTSIDE VIEW OF A BRIGHTLY LIT H&M STOREFRONT

H&M Starts Charging U.K. Shoppers for Online Returns

September 19, 2023

Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns. Analysts said other retailers were likely to follow H&M in charging for returns.


Read More
The interior of a retail clothing store can be seen. A manager in a black shirt is using a digital tablet in the foreground of the photo. Photo: iStock.com/B4LLS
THINK TANK

From Prevention to Prediction: Revolutionizing Returns Management in Retail

August 25, 2023
Yifat Baror, SCB Contributor

While returns are an integral part of the consumer experience, they’re becoming a growing pain for retailers.


Read More
A GIANT PILE OF TRASH INCLUDES MANY PLASTIC BAGS
THE SCB PODCAST

Podcast | Is Blockchain Green Enough for the Supply Chain?

July 7, 2023
Robert J. Bowman, SupplyChainBrain

A marketplace for recycled plastic is using blockchain for authenticating material origins. But is the technology sustainable enough for that purpose?


Read More
A HUGE TRASH PILE OF DISCARDED CLOTHES ARE ALL JUMBLED UP TOGETHER

EU Pushes Rules for Circular Economy for Textiles

July 6, 2023
SupplyChainBrain

The Commission hopes the rules will incentivize clothing companies to reduce waste and increase the circularity of textile products — designing better products from the start.


Read More
A WOMAN IN HER LIVING ROOM GESTURES IN DISMAY ON THE PHONE OVER AN OPEN SHIPPING BOX
THINK TANK

Hyper-Automating the Retail Returns Process

May 25, 2023
Guruprasad Nagaraja, SCB Contributor

The problem of omnichannel retail returns is one that must be addressed.


Read More
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Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.

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