Even before the recent rise in fuel costs to an all-time high, brands had started taking a closer look at their cost of reverse logistics.

Message to online shoppers who have enjoyed the perk of “100% satisfaction-guaranteed” returns: Your free ride is coming to an end.

Ann-Marie Daugherty, executive vice president and president of supply tech with Inmar Intelligence, talks about the company's e-commerce post-purchase partnership with Doddle.

Bulky materials represent the most significant returns issue for home improvement retailers.

Many retailers that offer green shipping and fulfillment choices are failing to educate their customers, and consequently wasting their own efforts.

Returns remain one of the hardest parts of logistics to master for a retailer or e-commerce company. 

Retailers have always had to deal with returns. But with the steady rise of online sales, the amount of returned product is growing larger with each passing year.