![ONLINE SHOPPING SHEIN AMAZON EBAY iStock-Robert Way-1499148111.jpg A HAND HOVERS OVER A SMARTPHONE SCREEN BEARING LOGOS OF ONLINE SHOPPING SERVICES, INCLUDING SHEIN, AMAZON AND EBAY.](https://www.supplychainbrain.com/ext/resources/2024/04/29/ONLINE-SHOPPING-SHEIN-AMAZON-EBAY-iStock-Robert-Way-1499148111.jpg?height=100&t=1714396546&width=150)
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At the same time that supply chains are becoming increasingly global and complex, customers are expecting faster than ever service, says Vijay Subramanian, president of Prana Consulting. He explains how people, processes and systems together create an environment where these expectations are met. [Run Time (Min.): 5:45]
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