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Home » hybris to Partner With LivePerson for Online Commerce

hybris to Partner With LivePerson for Online Commerce

June 28, 2013
Hybris

According to the companies, LivePerson's chat offering gives merchants the ability to increase conversion rates through their online stores, and decrease cart abandonment. Customers can engage directly with a customer-service agent through a "click-to-chat" button. In the process, the customer's page data is dynamically passed through to the agent. Other integration features include customizable rules and triggers, and a fully functional and documented Javascript codebase. LivePerson's cloud-based platform enables businesses to connect in real time with customers via chat, voice and content delivery. hybris, which provides master data management and unified commerce functionality for business, is in the process of being acquired by SAP AG.

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Transportation & Distribution Sales & Operations Planning Supply Chain Finance & Revenue Management Supply Chain Planning & Optimization Supply Chain Visibility Technology Order Fulfillment Consumer Packaged Goods High-Tech/Electronics Retail
KEYWORDS consumer packaged goods EDI Communication (XML/EDI) electronic commerce High-Tech/Electronics hybris international trade order fulfillment Retail retail supply chain Sales & Operations Planning SC Finance & Revenue Management SC Planning & Optimization Sourcing Solutions supply chain Supply Chain Management Supply Chain Management: Retail Supply Chain Planning Supply Chain Visibility Technology Transportation & Distribution
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