It includes both selection criteria and guided workflow steps for choosing a services company. Criteria include the needs of corporate and manufacturing information-technology departments, including communications with control systems. The guide contains attributes that are tailored for industrial organizations. It helps those involved in the selection process to make quicker and better decisions, ARC said. The firm's STAR Supplier Evaluation and Selection Service guides users through a step-by-step process of choosing suppliers against specific technology, application and industry requirements. It aids in project and team definition, the review and editing of ARC-provided selection criteria and supplier questions, the weighing of selection criteria, development of a supplier request for information (RFI) list, evaluation of supplier responses and final ranking of RFI results. ARC STAR then documents the process and results for management review and approval.

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