Reverse Logistics

Mapping the Reverse-Logistics Supply Chain

May 6, 2020

Reverse logistics has become a prerequisite for businesses dealing with connected in-field assets that are managed by service-based contracts. But many have yet to master the complex process, which is directly linked to an organization’s profitability.

Reverse Logistics: A Priority for Distribution Strategy

April 15, 2020

Craig Leifeld, SCB Contributor

Nearly a third of new customers won’t come back to a retailer after a poor returns experience.

What Will Re-Use and Repair Mean for Supply Chain?

March 18, 2020

Helen Atkinson, Managing Editor

Slowing and slimming supply-chain loops is one way to prepare for what some are calling the "circular economy."

THE SCB PODCAST

Podcast | The State of Online Returns: Where Are Retailers Falling Short?

December 13, 2019

Robert J. Bowman, SupplyChainBrain

For many shoppers, the returning of merchandise continues to be a painful process. And their demands are only growing more intense.

In New World of Returns, Retailers Must Dig Into Data

November 15, 2019

Manufacturer Slashes Shipping Costs With AI Packaging Solution

November 12, 2019

FastFetch Corporation

Challenge: A global manufacturer was working to cut shipping costs by rethinking inefficient packaging and box sizes for its e-commerce customers.

In the New World of Returns, Retailers Need to Dig into the Data

November 12, 2019

Inmar

In order to reduce costs and increase customer satisfaction, retailers need to take a more detailed look at why returns happen and what are the options for dealing with them.

Returnly Announces New International Returns Solution for Shoppers and Retailers

October 23, 2019

SupplyChainBrain

Returnly, a post-purchase payments company that enables returns for online retailers and customers, recently announced the availability of International Returns, a new solution which lets global shoppers return items online from anywhere in the world.

How Smart Use of Service Supply Chain Can Recession-Proof Your Business

September 25, 2019

Flash Global Logistics

When a supply chain is lean and responsive to data, economic downturns can have minimal impact.

Nordstrom Will Let You Return Your Macy’s Online Order In Store

September 6, 2019

Bloomberg

Nordstrom Inc. is trying a creative new approach for getting busy New York City shoppers in its doors: letting them return things they bought online — from other retailers.

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.