• Advertise
  • Contact Us
  • Supplier Directory
  • SCB YouTube
  • About Us
  • Login
  • Subscribe
  • Logout
  • My Profile
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Parcel & Express
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Robotics
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Customer Relationship Management
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • Green Energy
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • Sourcing/Procurement/SRM
    • SC Security & Risk Mgmt
    • Supply Chains in Crisis
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Management & Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Warehouse Automation
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • THINK TANK
  • WEBINARS
    • On-Demand Webinars
    • Upcoming Webinars
    • Webinar Library
  • PODCASTS
  • WHITEPAPERS
  • VIDEOS

Customer Relationship Management

RETAIL

On-Time, In-Full: A Guide for Shippers Who Want to Avoid Retailer Fines

February 3, 2025
Danielle Agnew, Vice President, Strategic Partnerships, CJ Logistics America

If shippers don’t solve logistics challenges to meet retailer expectations, it will mean cutting into their own profits.


Read More
A LARGE WHITE WALMART TRACTOR TRAILER IS DRIVING ON A FREEWAY BEHIND A PICK-UP TRUCK ONE LANE OVER.

Walmart Canada to Pour Billions into New Stores, Supply Chain Upgrades

January 30, 2025
SupplyChainBrain

According to Canada, the new Ontario distribution center will be the company's "most advanced facility" in the country.


Read More
A delivery man in a brown shirt and slacks carrying two small packages up a driveway, with a large brown UPS delivery truck parked on the street behind him

UPS to Scale Back Amazon Delivery Volumes

January 30, 2025
SupplyChainBrain

 Amazon accounted for nearly 12% of UPS's total revenue in 2024, as well as 20-25% of its U.S. package volumes.


Read More
A grocery fridge labeled "Organic Eggs," with a laminated sign warning of limited supplies driven by an outbreak of avian flu
SCB FEATURE

A Lesson in Egg-Onomics: Tracing the Trouble with U.S. Egg Prices

January 30, 2025
Nick Bowman, Senior Editor

The very conditions that allow U.S. egg farmers to pump out tens of billions of eggs a year are also what make flocks so susceptible to disease in the first place.


Read More
Derailed railcars in East Palestine, Ohio in February of 2023

Norfolk Southern Agrees to $22M Settlement with East Palestine

January 29, 2025
SupplyChainBrain

In the months following the 2023 derailment, East Palestine residents reported a range of health problems, including swollen lymph nodes, chest heaviness and a burning sensation in their eyes.



Read More
A tan storefront with two brick pillars flanking the entrance, with "Costco Wholesale" written in red and blue letters across the top

Costco Pushes Back on Pressure to Roll Back DEI Policies

January 24, 2025
SupplyChainBrain

Costco, Apple, Microsoft, Pinterest and JPMorgan Chase have all signaled that they have no plans to move away from their DEI initiatives in the months to come.


Read More
A BRIGHT ORANGE TRAIN WITH THE BLUE AND RED UNION PACIFIC LOGO PROCEEDS ALONG TRACKS UNDER A BLUE SKY

Union Pacific Profits Surge to $1.8B in Q4 of 2024

January 23, 2025
SupplyChainBrain

UP saw $6.7 billion in profits for all of 2024 — up slightly from 2023's total of $6.4 billion — and increased its operating revenue for the year by 1%.


Read More
A SMALL WHITE BOX WITH RED WRAPPING ON IT SITS NEXT TO A CREDIT CARD. BOTH ITEMS ARE RESTING ON TOP OF A LAPTOP.

U.S. Shoppers Set Record for Holiday Spending in 2024

January 17, 2025
SupplyChainBrain

Between November and December, seven of nine retail categories tracked by the U.S. Census Bureau also saw year-over-year gains in total sales.


Read More
A woman in a white dress looking at blue digital panels, depicting jackets and a purse as part of an online shopping interface

Retailers Grapple with GenAI’s Satisfaction Gap

January 10, 2025
SupplyChainBrain

Capgemini found that customer satisfaction with Gen AI technology has decreased year-over-year, dipping from 41% in 2023 to 37% in 2024.


Read More
THE BOEING COMPANY LOGO CAN BE SEEN ON THE WALL OF A BUILDING WITH A BLUE SKY IN THE BACKGROUND.

Boeing Culture Overhaul a ‘Work in Progress,’ Buttigieg Says

January 7, 2025
Bloomberg

Oversight of the planemaker will soon pass to President-elect Donald Trump’s administration once he begins his second term in office on January 20.


Read More
Previous 1 2 3 4 5 6 7 8 9 10 11 Next

Customer Relationship Management

Subscribe to our Daily Newsletter!

Timely, incisive articles delivered directly to your inbox.

Featured Product

Popular Stories

  • A GROUP OF NINE PEOPLE STAND SMILING IN A ROW IN THE SUNSHINE BENEATH A SIGN SAYING PORT OF LOS ANGELES

    Transportation Secretary Announces American Supply Chain Sovereignty Initiative

    Global Gateways
  • Ebook_TransformingSupplyChain_thumbnail.jpg

    Transforming Your Supply Chain From Cost Center to Growth Driver

    Forecasting & Demand Planning
  • TWO WORKERS DISCUSS DATA SHOWN ON COMPUTER SCREENS

    Gartner: Gap in SC AI Talent Cannot Be Closed by Hiring Alone

    Artificial Intelligence
  • A pair of hands reaches towards a cluster of icons showing global logistics network distribution and transportation

    CSCMP's State of Logistics Report: Get Used to the Fog

    Logistics
  • tankers and container cargo ships clustered in aerial 3D illustration render.

    Ships, Seafarers Stuck in Gulf Face Tough Choices

    Global Gateways

Digital Edition

2026 esg cover main scb q2 2026 cover

SupplyChainBrain 2026 ESG Guide: ESG — The Supply Chain’s Biggest Secret

VIEW THE LATEST ISSUE

Case Studies

  • Recycled Tagging Fasteners: Small Changes Make a Big Impact

  • A GRAPHIC SHOWING MULTIPLE FORMS OF SHIPPING, WITH A HUMAN STANDING AT THE CENTER, TOUCHING A SYMBOLIC MAP OF THE WORLD

    Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

  • A GRAPHIC OF INTERLACING HONEYCOMBED ELEMENTS REPRESENTING GLOBAL BUSINESS TRANSACTIONS

    Moving Robots Site-to-Site

  • JLL Finds Perfect Warehouse Location, Leading to $15M Grant for Startup

  • Robots Speed Fulfillment to Help Apparel Company Scale for Growth

Visit Our Sponsors

4flow Arkieva Blue Yonder
Carton Cloud CoEnterprise Dassault
Duravant E2Open General Logistics Systems
Hy-Tek iGPS Korber
Lyngsoe Procurability Quinyx
SAP Sikick Systech
S&P Global Mobility TADA TransImpact
US Bank Werner Enterprises WSI
  • More From SCB
    • Featured Content
    • Video Library
    • Think Tank Blog
    • SupplyChainBrain Podcast
    • Whitepapers
    • On-Demand Webinars
    • Upcoming Webinars
  • Digital Offerings
    • Digital Issue
    • Subscribe
    • Manage Email Preferences
    • Newsletters
  • Resources
    • Events Calendar
    • 2026 Event Coverage
    • SCB's Great Supply Chain Partners
    • Supplier Directory
    • Case Study Showcase
    • Supply Chain Innovation Awards
    • 100 Great Partners Form
  • SCB Corporate
    • Advertise on SCB.COM
    • About Us
    • Privacy Policy
    • Contact Us
    • Data Sharing Opt-Out

All content copyright ©2026 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

Design, CMS, Hosting & Web Development :: ePublishing