One of the most significant challenges within the modern-day supply chain and logistics landscape is the management of product repairs.

Across Appriss Retail's 60 U.S. retail clients, total merchandise returns in 2024 were valued at $685 billion, and made up more than 13% of all sales.

The largest increase in returns came from cosmetics and personal care items, which saw a 36% year-over-year jump.

The Port of Portland has managed T6 itself since 2017, making it the only West Coast container terminal with a public operator.

Lawmakers on both sides of the aisle were critical of DeJoy's plan, pointing to concerns over disproportionate impacts on mail deliveries to rural communities.

According to the ICSC, holiday shoppers are planning to spend more than $700 on gifts this year — the most since 2018.

Efforts by retailers and e-commerce brands to implement environmentally friendly home-delivery initiatives are frequently butting up against consumers’ financial constraints. 

How does a business get the word out about its good deeds, without succumbing to the practice of empty corporate “virtue-signaling”?

The Merchant Payments Coalition estimates that swipe fees have increased by 50% since the pandemic, and hit a record $172 billion in 2023.

According to the lawsuit, when customers complained about slower delivery times, Amazon intentionally misled them to believe it was a coincidence.