The update includes a number of enhancements. Dynamic alerting notifies the appropriate resource of critical operational issues. It monitors all key performance metrics and allows the user to configure thresholds for each metric and select which subscribers are to be alerted. The alerts can be sent to any computer or mobile device. An enhanced reporting engine allows for faster generation of reports and dashboards, to track all aspects of an operation's performance metrics. Interactive kiosk touchscreens have been redesigned for ease of use by managers and associates. Streamlined kiosk functionality provides a more intuitive interface and reduces efforts required to train new employees, TZA said.
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