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It is designed to evaluate and optimize a retailer's customer returns strategy and processes. The program is a focused, two- to three-week project using Newmine's RAP Index, an assessment tool which benchmarks a retailer's current returns program against a wide range of metrics, best-in-class benchmarks and peer performance. Services provided by Newmine include systems and operations strategic planning, evaluation and optimization, due diligence for merger and acquisition events, change management, and business integration. Clients include retailers, consumer brands and private equity firms with investments in the retail sector.
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