• Advertise
  • Contact Us
  • Supplier Directory
  • SCB YouTube
  • About Us
  • Login
  • Subscribe
  • Logout
  • My Profile
  • LOGISTICS
    • Air Cargo
    • All Logistics
    • Facility Location Planning
    • Freight Forwarding/Customs Brokerage
    • Global Gateways
    • Global Logistics
    • Last Mile Delivery
    • Logistics Outsourcing
    • LTL/Truckload Services
    • Ocean Transportation
    • Parcel & Express
    • Rail & Intermodal
    • Reverse Logistics
    • Service Parts Management
    • Transportation & Distribution
  • TECHNOLOGY
    • All Technology
    • Artificial Intelligence
    • Cloud & On-Demand Systems
    • Data Management (Big Data/IoT/Blockchain)
    • ERP & Enterprise Systems
    • Forecasting & Demand Planning
    • Global Trade Management
    • Inventory Planning/ Optimization
    • Product Lifecycle Management
    • Robotics
    • Sales & Operations Planning
    • SC Finance & Revenue Management
    • SC Planning & Optimization
    • Supply Chain Visibility
    • Transportation Management
  • GENERAL SCM
    • Business Strategy Alignment
    • Customer Relationship Management
    • Education & Professional Development
    • Global Supply Chain Management
    • Global Trade & Economics
    • Green Energy
    • HR & Labor Management
    • Quality & Metrics
    • Regulation & Compliance
    • Sourcing/Procurement/SRM
    • SC Security & Risk Mgmt
    • Supply Chains in Crisis
    • Sustainability & Corporate Social Responsibility
  • WAREHOUSING
    • All Warehouse Services
    • Conveyors & Sortation
    • Lift Trucks & AGVs
    • Order Management & Fulfillment
    • Packaging
    • RFID, Barcode, Mobility & Voice
    • Warehouse Automation
    • Warehouse Management Systems
  • INDUSTRIES
    • Aerospace & Defense
    • Apparel
    • Automotive
    • Chemicals & Energy
    • Consumer Packaged Goods
    • E-Commerce/Omni-Channel
    • Food & Beverage
    • Healthcare
    • High-Tech/Electronics
    • Industrial Manufacturing
    • Pharmaceutical/Biotech
    • Retail
  • THINK TANK
  • WEBINARS
    • On-Demand Webinars
    • Upcoming Webinars
    • Webinar Library
  • PODCASTS
  • WHITEPAPERS
  • VIDEOS
Home » Forecasting & Demand Planning » First Solar: Balancing Cost and Customer Service

First Solar: Balancing Cost and Customer Service

January 9, 2014
SupplyChainBrain

First Solar, a global provider of solar-energy equipment and systems, is out to implement integrated product management (IPM).

Zeni notes a significant growth in the company's systems business between 2009 and 2013. During that time, First Solar amassed a large number of point applications. "With the volume of projects that we're building," he says, "unless we integrated them, [we would find] it very difficult to manage the business."

Globalization is a key trend affecting the company's business. First Solar launched its systems business in North America, but soon found the need to expand to other regions. In the process, it realized that it couldn't keep driving down costs with a collection of disconnected IT applications.

The IPM initiative involved the implementation of a "closed-loop" enterprise resource planning application. At the same time, the company needed to integrate all aspects of the business, including project scheduling, engineering, construction, cost control and finance.

It was equally important to assess the impact of any plan deviations. All manufacturers today face challenges of shrinking lead times, increasing velocity of order fulfillment and the continuing need to drive down inventories, Zeni says.

"The impact of a small deviation will impact throughout your supply chain faster than before, when you had longer lead times," he says. "In the construction business, we're faced with a myriad of variables we don't have any control over."

First Solar relies on Kinaxis and a number of key analytics, supporting the ability of users to create and compare various scenarios, make changes to the schedule, understand the impact of their actions on inventory levels, and manage cash flow. Under the old system, says Zeni, "You would slide a pizza under the door with room full of analysts, and not let them come out for a couple of weeks."

To view the video in its entirety, click here

Keywords: supply chain, supply chain management, high-tech supply chain, inventory management, inventory control, supply chain planning, sourcing solutions

    RELATED CONTENT

    RELATED VIDEOS

    Forecasting & Demand Planning Global Trade Management Product Lifecycle Management Sales & Operations Planning Supply Chain Planning & Optimization Supply Chain Finance & Revenue Management Supply Chain Visibility Business Strategy Alignment Global Supply Chain Management Regulation & Compliance Supply Chain Security & Risk Mgmt Order Management & Fulfillment Aerospace & Defense Apparel Automotive Chemicals & Energy Consumer Packaged Goods Food & Beverage High-Tech/Electronics Industrial Manufacturing Pharmaceutical/Biotech Retail
    KEYWORDS Aerospace & Defense Apparel Automotive Business Strategy Alignment Chemicals & Energy consumer packaged goods Director of Fulfillment EDI Communication (XML/EDI) First Solar Food and Beverage Forecasting & Demand Planning Global Supply Chain Management Global Trade Management high-tech supply chain High-Tech/Electronics Industrial Manufacturing inventory control Inventory Management Mark Zeni order fulfillment Pharmaceutical/Biotech Product Lifecycle Management Regulation & Compliance Retail Sales & Operations Planning SC Finance & Revenue Management SC Planning & Optimization SC Security & Risk Mgmt Sourcing Solutions supply chain Supply Chain Analysis & Consulting Supply Chain Management Supply Chain Management: Supply Chain Visibility Supply Chain Planning Supply Chain Visibility
    • Related Articles

      First Solar: Balancing Cost and Customer Service

      How First Solar Keeps Pace With Demand

      How First Solar Keeps Pace With Demand

    • Related Directories

      Tecsys, Inc.

      GLS US

    SupplyChainBrain

    Tesla to Produce Humanoid Robots in California in 2027

    More from this author

    Subscribe to our Daily Newsletter!

    Timely, incisive articles delivered directly to your inbox.

    Featured Product

    Popular Stories

    • AERIAL VIEW OF A SHIPYARD SUPERIMPOSED WITH CYBERSECURITY SYMBOLS

      The Software Risk Hiding in Modern Supply Chains

      Business Strategy Alignment
    • On Demand Webinar Peak Zebra - SupplyChainBrain Webinar - Thu Oct 22 2026 2p ET.png

      RFID and Machine Vision are Having a Moment

      Webinars
    • GEARS MANUFACTURING iStock-bernie_photo-2219946641.jpg

      Five Current Challenges Preventing Real-Time Visibility in Connected Manufacturing

      Last Mile Delivery
    • A table titled "Transportation Nexus Assessment" that lays out a list of companies and scores them based on a series of weighted categories

      Better Supply Chains Releases Framework for Evaluating TMS Systems

      Technology
    • RAIN-SLICKED TRAFFIC AT NIGHT UNDER THE GLOWING FACE OF LONDON'S BIG BEN CLOCK

      Supply Chain Resilience Can Fight the Hidden Cost of Congestion

      LTL/Truckload Services

    Digital Edition

    Scb q3 26 cover

    100 Great Supply Chain Partners 2026: The Secret to Supply Chain Success

    VIEW THE LATEST ISSUE

    Case Studies

    • Recycled Tagging Fasteners: Small Changes Make a Big Impact

    • A GRAPHIC SHOWING MULTIPLE FORMS OF SHIPPING, WITH A HUMAN STANDING AT THE CENTER, TOUCHING A SYMBOLIC MAP OF THE WORLD

      Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

    • A GRAPHIC OF INTERLACING HONEYCOMBED ELEMENTS REPRESENTING GLOBAL BUSINESS TRANSACTIONS

      Moving Robots Site-to-Site

    • JLL Finds Perfect Warehouse Location, Leading to $15M Grant for Startup

    • Robots Speed Fulfillment to Help Apparel Company Scale for Growth

    Visit Our Sponsors

    4flow Amazon Freight Anaplan
    Arkieva AutoStore Blue Yonder
    Canadian National Railway Company Carton Cloud CoEnterprise
    Dassault Descartes Dexory
    Duravant E2Open EPG
    General Logistics Systems GEP Hy-Tek
    iGPS Knapp Korber
    Lyngsoe Odyssey Logistics OMP
    PeakAI Procurability Quinyx
    SAP Sikick Staples
    S&P Global Mobility Systech TADA
    Tive TransImpact US Bank
    Werner WSI
    • More From SCB
      • Featured Content
      • Video Library
      • Think Tank Blog
      • SupplyChainBrain Podcast
      • Whitepapers
      • On-Demand Webinars
      • Upcoming Webinars
    • Digital Offerings
      • Digital Issue
      • Subscribe
      • Manage Email Preferences
      • Newsletters
    • Resources
      • Events Calendar
      • 2026 Event Coverage
      • SCB's Great Supply Chain Partners
      • Supplier Directory
      • Case Study Showcase
      • Supply Chain Innovation Awards
      • 100 Great Partners Form
    • SCB Corporate
      • Advertise on SCB.COM
      • About Us
      • Privacy Policy
      • Contact Us
      • Data Sharing Opt-Out

    All content copyright ©2026 Keller International Publishing Corp All rights reserved. No reproduction, transmission or display is permitted without the written permissions of Keller International Publishing Corp

    Design, CMS, Hosting & Web Development :: ePublishing